Cancer Patient Care Navigation and Consulting Services
Oncology Patient Care Navigators
The role of the Navexio’s Oncology Patient Care Navigators is to accompany patients and their families in-person to their medical appointments and provide on-going support (virtual or in-person) for as long as it is requested throughout the patient’s cancer journey.
Navexio Oncology Nurse Navigators are Registered Nurses (RNs) and Pharmacists who have direct experience working with cancer patients and have an intimate understanding of working within and navigating our cancer care systems.
Why every Patient could benefit from a Patient Care Navigator
Oncology appointments and navigating the complexity of care can be daunting and stressful. You can depend on Navexio to provide you with personalized oncology patient care navigation and concierge care at your medical appointments.
Preparation for appointments can ensure optimal value is gained. Navexio’s Oncology Patient Care Navigators will ensure effective preparation for your appointments.
Ongoing support and care in between medical appointments is critical for optimal outcomes. Navexio’s Patient Care Navigators will work with patients and family members to help translate medical information and advocate where needed.
What you can expect to be provided by Patient Care Navigators:
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Ensure effective preparation for your appointment.
Meet you at your hospital/ clinic and join you at the appointment.
Listen and ask appropriate questions to the your oncologist and members of their clinical care team and take appointment notes.
Identify and help mitigate barriers and roadblocks in the your cancer journey.
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Collaborate with clinicians, nurses, and allied health professionals, as needed.
Create summary report of the appointment and provide a tailored action plan, reminders, and next steps until your next appointment.
Offer guidance for symptom management.
Translate medical and clinical information so the you fully understand all relevant information and take time to answer all questions.
Communicate with family members and caregivers, as requested, to ensure everyone is aware of the critical information to help inform decision-making.
Direct you to other resources (organizations, etc), as needed or requested.
Provide referrals to the best cancer experts or allied health professionals that are most appropriate for your needs.
Arrange for home health services.
Process
The following is an overview of the steps involved in working with Navexio’s Oncology Patient Care Navigators for virtual and in-person services.
Virtual Consultations
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A Navexio Oncology Patient Care Navigator will ensure effective preparation for the appointment by reviewing the Client’s medical records (if available).
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A Navexio Patient Care Navigator will schedule an initial consultation to learn about the patient’s cancer journey, medical history, and discuss their needs and challenges. This will set the course for Navexio to develop a personalized oncology navigation and consultation roadmap.
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The Navexio Oncology Patient Care Navigator will prepare a summary report of the appointment and provide a tailored action plan, reminders, and next steps until the next appointment.
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Additional virtual consultations can be scheduled to support the unique needs of each Client.
The Navexio Patient Care Navigator will be a trusted Partner in the Patient’s circle of care to provide ongoing support (virtually or in-person), such as:
Collaborate with clinicians, nurses, pharmacists, and allied health professionals, as needed.
Offer guidance for symptom management.
Translate medical and clinical information to fully understand all relevant information and take time to answer all questions.
Communicate with family members and caregivers, as requested, to ensure everyone is aware of the critical information to help inform decision-making.
Direction to other resources (organizations, etc), as needed or requested.
Provide referrals to the best cancer experts or allied health professionals.
Arrange for home health services.
In-Person Consultations
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A Navexio Oncology Patient Care Navigator will ensure effective preparation for the appointment by reviewing the Client’s medical records (if available).
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A Navexio Oncology Nurse Navigator will schedule an initial consultation to learn about the patient’s cancer journey, medical history, and discuss their needs and challenges. This will set the course for Navexio to develop a personalized oncology navigation and consultation roadmap.
-
The Navexio Oncology Patient Care Navigator meets the Patient at the hospital/ clinic and joins them at the appointment.
-
The Patient Care Navigator will listen and ask appropriate questions to the the oncologist and members of the clinical care team and take appointment notes. The Patient Care Navigator will identify and help mitigate barriers and roadblocks in the cancer journey.
-
The Patient Care Navigator will create a summary report of the appointment and provide a tailored action plan, reminders, and next steps until the next appointment.
-
The Navexio Patient Care Navigator will be a trusted Partner in the Patient’s circle of care to provide ongoing support (virtually or in-person), such as:
Collaborate with clinicians, nurses, and allied health professionals, as needed.
Offer guidance for symptom management.
Translate medical and clinical information to fully understand all relevant information and take time to answer all questions.
Communicate with family members and caregivers, as requested, to ensure everyone is aware of the critical information to help inform decision-making.
Direction to other resources (organizations, etc), as needed or requested.
Provide referrals to the best cancer experts or allied health professionals.
Arrange for home health services.
Patient Care Navigation & Consulting Service Plans
Navexio’s oncology Patient Care service plans offer flexible virtual support from licensed oncology nurse navigators and pharmacists providing expert guidance, appointment preparation, follow-up summaries, and personalized care coordination to empower clients throughout their cancer journey.
Virtual (Video/ Phone) Appointments
Virtual access (phone/ video call) to a Registered Nurse or Pharmacist with advanced/ specialized training in oncology.
Summary report of the appointment with a tailored action plan, reminders, and next steps until next appointment.
In-Person Appointments
In-person access to a Registered Nurse or Pharmacists with advanced/ specialized training in oncology.
Patient Care Navigator to meet Patient at the hospital/ clinic and attend appointment.
Summary report of the appointment with a tailored action plan, reminders, and next steps until next appointment.
Monthly Plan: Navexio Nurse Navigation
Guaranteed access and scheduling for a pre-determined number of Oncology Patient Care Navigator consultations per month.
Can be a mix of virtual and in-person consultations.